Fractional Executive Leaders & Outsourced Solutions for Purpose-Driven Organisations
Fractional Executive Leaders & Outsourced Solutions for Purpose-Driven Organisations
Finding the right talent is hard, and for smaller organisations, it’s often impossible to bring all the skills you need into a single role. Equally, hiring full-time senior leadership is expensive, and many organisations can’t access the expertise required to lead transformation, manage complex operations, or implement strategic initiatives. We completely understand.
And we have a solution...
Fractional executive leaders and outsourced functional teams who can step in to fill critical gaps, strengthen capability, and deliver practical outcomes — without the cost or commitment of full-time hires. Our services cover both executive leadership and key operational functions, including finance, human resources, technology, fundraising and marketing.
Fractional support means engaging experienced senior leaders or specialists on a part-time or short-term basis, allowing your organisation to access high-level expertise exactly where and when it’s needed. Most engagements run for a minimum of three months and can be structured for 1–3 days per week or a few days each month, depending on your organisation’s needs.
Our specialists bring decades of experience across the social sector, meet our strict vetting criteria, and they help you build momentum and embed expertise where it’s needed most.
Key fractional, interim and outsourced options
- Chief Executive Officer (CEO)
- Chief Operating Officer (COO)
- Chief Financial Officer (CFO)
- Chief Strategy Officer (CSO)
- Chief Information Officer (CIO)
- Chief Information Security Officer (CISO)
- Chief Technology Officer (CTO)
- Chief People & Culture Officer (CPO)
- Chief Marketing Officer (CMO)
- Director of Strategic Initiatives / Projects
- Company Secretary / Legal Counsel
- Accounts / Finance team
- Managed IT Services
- Human Resources team
- Grants / Tender Management team
- Fundraising Manager
- Government relations team
- Digital Marketing team
- Comms and media / public relations team
- Recruitment and Talent Acquisition
- Mergers, Transformation & Change support
- Project Managers for implementation support
- Project Managers to support technology implementation
- Client Services Team Leadership (Aged Care, Disability, Social Services)
- Salesforce Administration as a Service (SAAAS)
When we first found Benefolk, we wondered how we’d survived for so long without them. They are a community of generous (and hard-working!) professionals, who have provided us with exceptional fundraising, leadership and change management services to support our transformation and growth.
Alexie Seller,
CEO, Impact North
When to Consider Fractional or Outsourced Support
- You’ve lost a key executive or need interim leadership to maintain stability.
- Your team is stretched and requires senior capacity or specialist functional expertise to deliver results.
- You’re implementing a new strategy, technology, major transformation, or funding transition and need both leadership and operational support.
- You need expertise in critical functions such as finance, HR, IT, fundraising or marketing that you can’t resource full-time.
- You want to strengthen organisational capability and ensure sustainable operations without the cost of multiple full-time hires.
Our Specialists
All of our fractional and outsourced specialists are carefully selected to ensure the highest calibre of support for purpose-driven organisations.
- Each specialist has a minimum of 7 years’ experience in their discipline, with an average of 12–15 years.
- They meet our strict Benefolk criteria, including seven reference checks to verify expertise and impact, and minimum three years' in business.
- Specialists have deep social sector experience and a clear understanding of the unique challenges faced by small to medium organisations.
- We hand-pick every Benefolk specialist, giving you access to the very best support tailored to your organisation’s needs.
Learn more about the roles and support available:
Chief Executive Officer (CEO)
Interim or part-time leadership to maintain direction and confidence during transitions. Supports strategy, operations, and leadership teams.
- Leading organisational strategy and execution
- Overseeing operations and management teams
- Providing executive guidance during periods of change
Chief Operating Officer (COO)
Driving operational excellence, transformation, and capacity building. Supports senior management and ensures organisational purpose is achieved.
- Business development and growth strategy
- Brand, marketing, and audience engagement
- Partnerships, sponsorship, and grant support
- People and culture management
- Operational review, systems management, and project oversight
Company Secretary / Legal Counsel
Providing compliance, governance, and board advisory support.
- Statutory compliance and risk management
- Corporate governance and board advisory
- Legal and regulatory oversight
Director of Strategic Initiatives
Embedded leadership for organisations implementing strategic plans, undergoing transformation, or recovering stalled initiatives. This includes:
- Translating strategic plans into implementation roadmaps
- Standing up PMOs or governance processes
- Leading cross-functional programs of work
- Supporting capability uplift within leadership teams
- Managing change and stakeholder engagement
Chief Information Officer (CIO)
Leading IT strategy, systems and digital capability. Supports organisations through interim or fractional engagement.
- Interim CIO: Leading IT functions, strategic projects, and capability building
- CIO-as-a-service: Fractional leadership in governance, project oversight, and team management
Chief Information Security Officer
Fractional cybersecurity and data governance leadership to protect your organisation, manage risk, and ensure compliance. Our vCISOs work alongside your team to develop and maintain robust security strategies while building internal capability and Board-level awareness.
They bring deep expertise across cybersecurity, data governance, and risk management, helping organisations implement frameworks, manage compliance, and respond to emerging threats. Typical focus areas include:
- Cybersecurity and data strategy, risk assessment, and governance frameworks (ISO 27001, ISO 42001, SOC2, DISP, Essential 8)
- Security benchmarking, internal audits, remediation, and reporting
- AI governance, threat modeling, and vendor/procurement oversight
- Board education, strategy, and cyber risk communication
Ideal for organisations that need senior security expertise on a fractional basis, vCISOs ensure your systems, data, and processes are secure, compliant, and aligned with strategic objectives.
Chief Marketing Officer (CMO)
Fractional marketing leadership to strengthen your brand, grow audience engagement, and deliver measurable impact. Our CMOs work alongside your team to develop strategy, guide campaigns, and build internal capability — without the cost of a full-time executive.
They bring deep expertise across brand, communications, digital engagement, and stakeholder relations, helping organisations translate limited resources into high-impact marketing outcomes. Typical areas of focus include brand and marketing strategy, campaign and content planning, digital and social media, audience insights, and mentoring internal marketing teams.
A CMO is ideal for:
- Small organisations without a marketing team member
- Small organisations with a junior marketing employee
- Any organisation with a special project or bespoke piece of work
Chief Technology Officer (CTO)
Leading technology strategy, innovation, and digital transformation projects.
- Digital strategy development and execution
- Technology innovation and operational efficiency
- Project oversight and team leadership
Chief People & Culture Officer (CPO) / Outsourced HR team
Leading people strategy to build culture, strengthen leadership capability, and enhance workforce performance. Supports HR functions and organisational development.
- HR strategy and workforce planning
- Leadership development and capability building
- Employee engagement, wellbeing, and retention initiatives
- Performance management and succession planning
- Policies, procedures, and compliance with employment regulations
Mergers, Transformation & Change Leadership Support
Supporting organisational evolution and embedding change successfully.
- Strategic planning and transformation programs
- Change management and capability building
- Stakeholder engagement and implementation oversight
Recruitment / Talent Acquisition Support
Supporting purposeful hiring and sustainable growth. Helps attract, hire, and retain exceptional talent aligned with culture and organisational goals.
- Designing and optimising recruitment processes
- Managing high-volume or strategic hiring needs
- Developing talent acquisition strategies
- Embedding seamlessly within your team to represent your brand
Chief Financial Officer (CFO) and Accounts / Finance Team
Strengthening financial sustainability, governance, and strategic decision-making.
- Business model review and service viability assessments
- Funding model redesign and scenario modelling
- Embedding financial governance and reporting frameworks
- On-demand CFO support, bookkeeping, payroll, and tax compliance
- Preparation of acquittal statement for grants
- Internal audit on the controls and processes for the financial team
- Budgets and Forecast
- Implementation/ Migration of Accounting System
- Board reports
Managed IT Services
Outsourced IT leadership and support to keep your systems reliable, secure, and aligned with your organisation’s needs. Our Managed IT Services team works alongside you to manage day-to-day technology operations, deliver responsive helpdesk support, and provide strategic oversight through virtual CTO (vCTO) services.
They bring deep experience in IT infrastructure, cloud management, and cybersecurity, ensuring your systems are efficient, compliant, and built for growth. Typical focus areas include:
- Helpdesk, onsite, and remote user support
- IT infrastructure and cloud management (Microsoft 365, Google Workspace, applications, devices)
- Security monitoring, patching, and incident response
- Workforce training, reporting, and technology governance
This outsourced service is ideal for organisations of 5–250 employees needing cost-effective, dependable IT management without the overhead of an internal team.
Salesforce Administration as a Service (SAAAS)
Flexible, subscription-based Salesforce administration to manage, optimize, and maintain your CRM without the cost of a full-time admin. Our team works alongside your organisation to provide on-demand expertise, streamline processes, and build internal capability.
They bring extensive experience in Salesforce setup, maintenance, and optimization, ensuring your system supports your strategy and growth. Typical focus areas include:
- On-demand Salesforce support, including user management and training
- System maintenance, security reviews, and troubleshooting
- Configuration, workflows, automation, and report enhancements
- Scalable support tailored to your organisation’s size and evolving needs
Ideal for small and medium organisations, nonprofits, or teams with limited IT resources, SAAAS ensures your Salesforce instance runs smoothly, efficiently, and aligned with your organisational goals.
Government Relations / Engagement
Strategic and fractional support to help you build influence, strengthen relationships with government, and shape policy outcomes. Our advisors work alongside your team for a minimum of six months to develop tailored government engagement strategies — while building your organisation’s ongoing capability and confidence.
They bring extensive experience in government, advocacy, and stakeholder engagement, helping organisations navigate complex political and policy environments. Typical focus areas include:
- advocacy strategy development
- stakeholder mapping
- government submissions and briefings
- election or budget readiness, and
- establishing ongoing government relations functions within your organisation.
Fundraising / Philanthropy Manager
Fractional leadership to grow sustainable revenue, strengthen donor relationships, and embed effective fundraising practices. Our specialists work alongside your team to develop strategy, guide campaigns, and build internal capability — without the cost of a full-time hire.
They will help you set the strategy, systems, and partnerships for sustainable revenue.
- Fundraising strategy and planning
- Campaign, event, and social media strategy and execution
- Partnerships and donor engagement strategy
Digital Marketing
Fractional digital marketing leadership to help your organisation scale its reach, build audience engagement, and drive impact — without committing to a full-time marketing department. Our digital marketing teams work alongside yours to develop strategy, implement campaigns, and build capability for ongoing results.
These teams bring specialist expertise in content creation, SEO, social media, Google Ad Grant management, website development, and campaign execution. They help organisations manage multiple channels cohesively — crafting strategy, implementing tactics, analyzing performance, and mentoring internal staff.
Typical focus areas include:
- Conducting digital marketing audits to identify strengths, gaps, and opportunities
- Integrated content strategy, storytelling, and audience-focused content creation
- Optimising organic search (SEO) and managing paid channels including Google Ad Grant or PPC campaigns
- Social media strategy, community engagement, and performance analysis
- Ensuring websites are high-performing, user-friendly, and aligned with your digital goals
Grants / Tender Management
Managing philanthropic partnerships, grant programs, and impact reporting.
- Grant administration and compliance – team to screen, draft, submit and manage the grants and tendering process
- Reporting frameworks tied to outcomes
- Grants research and capability building in grants management
A fantastic and much-needed organisation who I can highly recommend to other CEOs. Great support from Concierge and Specialists who not only know their stuff, but really care!
Julia Cambage,
Former CEO, Australian Institute of Architects
