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CONCIERGE

Welcome to our specialist triaging support services.

This is a sector-first initiative to help leaders find support quickly and easily.

We have expertly triaged 50+ organisations and our Concierge Managers have 10+ years’ cross-sector experience.

We bring empathy, experience and healthy dose of pragmatism to support you, and we provide ongoing check-ins to track the success of all projects.

Any surplus from running our Concierge Service helps to power our free resources for changemakers, including THE X-CHANGE video library.

COMPLIMENTARY SERVICES

OPTION 1
DIY SPECIALIST SEARCH

We built this custom platform to help you connect quickly with pre-vetted experienced Specialists. You can search across multiple filters, including service delivery methods, industry/cause area and more.

OPTION 2
WE'LL SEARCH FOR YOU

Don’t have time to search? No stress. Click here to tell us about your project needs. We’ll search and send you links for Specialist/s to review. You can use this service as often as you like. Want more – check out Option 3.

"We have been most impressed by the calibre of Specialists from the Collective, and the Concierge support is great too."
JOEL MCGUINESS, CEO, GEELONG ARTS CENTRE

"We’ve had some great wins working with the Collective, including research and strategy, and our fabulous name and rebrand!."
DR MARYANN BROWN, CEO, YOUTHRIVE VICTORIA

PREMIUM SERVICES

All prices are in AUD and GST is included.

OPTION 3
NOT SURE WHAT YOU NEED?

Time is not on your side, and/or you are not sure what/who you need? Our 45-minute consultations with a Concierge Manager help get to the heart of your needs, quick. We listen in, formulate a Brief and connect you with the most suitable Specialist/s. Includes ongoing follow up and support.

$175

OPTION 4
CUSTOM TEAMS FOR A MAJOR PROJECT

Need a mix of skills/disciplines for the task? You’re in the right location. Book a 90-minute consultation with a Concierge Manager to discuss your project. We'll formulate a Brief together, and then we'll do the hard yards to find/bring the team together. Ongoing Concierge Manager Support Packages also available.

$275

OPTION 5
12-18 MONTH ROADMAP SERVICE

SECTOR-FIRST SERVICE: Major change is on the horizon and you know you’ll need external support from multiple disciplines to traverse the terrain. Book a 90-minute Consultation with a Concierge Manager, where we can take a longer horizon view. We will provide you with a custom report and recommended Specialists. Optional ongoing 'Project Success Package' (dedicated relationship manager) also available with this service.

WELL SUITED TO CEO'S MAPPING OUT 2020 / GRANTMAKERS TO SUPPORT THEIR GRANTEES 

$375

OPTION 6
ONLINE BRAINS TRUST 

SECTOR-FIRST SERVICE: This session is for game-changers with big ideas at an inflection point. Where multiple perspectives from those top of their game could give your venture the next injection of strategic firepower. For example, a brand/finance/tech combo. We take a brief from you, and then put together the Brains Trust for a Video Conference Call with you. This can be coupled with Option 4, or standalone. 

WELL SUITED TO GAME-CHANGERS WITH BIG AGENDAS 

$POA

"The Concierge session helped create a Project Brief based on our needs, and identify suitable specialist support. A great initiative for our sector!"
EMILY WILD, CORPORATE SOCIAL RESPONSIBILITY MANAGER, THE FRUIT BOX

“This is a fantastic concept and much needed for busy CEOs.
Within a day, we were connected to two different Specialists. Concierge was understanding, helpful and just what I needed at the time!”
KATHERINE GOKAVI-WHALEY, CEO, FEED APPEAL

“Blown away by my session with Concierge. Great expertise and advice provided. We know where to go when we’re ready for more specialist support.”
JAMES CARTER, SOUTH PACIFIC WWII MUSEUM PROJECT

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