#askXFACTOR    #strongertogether     logo reset2020 white
#askXFACTOR    #strongertogether     logo reset2020 white

CONCIERGE

Our Concierge service is a sector-first initiative to help organisations find support and advice quickly and easily.

We know a great deal about our specialist providers and the solutions they provide, and we are able to look at your needs holistically and provide some suggested pathways, and connect you to our pre-vetted business members if that's the right solution for you.

We have helped 50+ organisations in this way. The consultations are obligation-free and purely cover the costs associated with providing this service to you. 

COMPLIMENTARY SERVICES

OPTION 1
DIY SEARCH

We built this Platform to help you connect quickly with pre-vetted experienced Specialist Business Members. You can search across multiple filters, including specialisation categories, service delivery methods and cause/industry areas. 

If you can't find what you need, go to Option 2 and fill out the Complimentary Search Form.

OPTION 2
WE'LL SEARCH FOR YOU / 
OR REFER A PROJECT HERE 

Don’t have time to search on the Platform? No stress. Click here to tell us about your project needs. We’ll search and send you links for Specialist/s to review. You can use this service as often as you like. Want to speak with a Concierge Manager - see below. (Also use this Form to Refer a Project for triaging by Concierge)

PREMIUM SERVICES

All prices are in AUD and GST is included.

OPTION 3
CHANGE AGENDA CONSULTATION

Our 60 minute consultations quickly get to the heart of your needs. We listen to your needs, explore your resourcing requirements and options, give you an overview of relevant services and solutions, write up a summary with recommendations and options. 

After this, if you wish to pursue any of the recommendations, we can connect you with Specialists. Includes ongoing follow up and support.

$195

OPTION 4
CUSTOM TEAMS FOR A MAJOR PROJECT

Need a mix of skills/disciplines for your project? You’re in the right location. Book a 90-minute consultation to discuss your project. We'll formulate a Brief together, and then we'll find/bring the team together. Ongoing Concierge Manager Support Packages also available.

$275

ROADMAP SERVICE # 1
FUNDRAISING CONSULTATION 

A new service being pilotted with Fundraising Institute Australia over June 2020. The Fundraising Roadmap Service includes a 60-minute Consultation with a highly experienced fundraising specialist who will go through your current needs, challenges and opportunties. We will provide you with a custom consultation report of recommendations.

IDEAL FOR THOSE WHO NEED A STRATEGIC SOUNDING BOARD

$350 for FIA Members 
Non Members launches July 2020

ROADMAP SERVICE #2
CEO RESOURCE PLANNING

Major change is on the horizon and you know you’ll need external support from multiple disciplines/specialists. ROADMAP includes a 90-minute Consultation with a Concierge Manager, where we can take a longer horizon view with you. We will provide you with a custom report and recommended Specialists. Optional ongoing 'Project Success Package' (dedicated relationship manager) also available with this service.

WELL SUITED TO CEO'S MAPPING OUT 2020 / GRANTMAKERS TO SUPPORT THEIR GRANTEES 

$350 (Partner Members)
$425 (Non Members) 

BUNDLES & PACKS – COMING SOON 

Bundles of Concierge Consults will soon be available to make it easier for: 

– Incubator and Accelerator Programs to share with their participants 

– Organisation Leaders to share with their Exec Teams and Managers

– Grantmakers & Impact Investors to share with their grantees

CONCIERGE TESTIMONIALS

“The next 6 to 12 months will be very important for many fundraising teams, and here at Odyssey House NSW, the opportunity to sanity check and work through our strategy with an experienced member of The Xfactor Collective was incredibly helpful. We can highly recommend the Fundraising Roadmap session for organisations who want trusted support and advice.”
CHRISTINE CAMPBELL, ODYSSEY HOUSE NSW

"The Concierge session helped create a Project Brief based on our needs, and identify suitable specialist support. A great initiative for our sector!"
EMILY WILD, CORPORATE SOCIAL RESPONSIBILITY MANAGER, THE FRUIT BOX

"We have been most impressed by the calibre of Specialists from the Collective, and the Concierge support is great too."
JOEL MCGUINESS, CEO, GEELONG ARTS CENTRE

"We’ve had some great wins working with the Collective, including research and strategy, and our fabulous name and rebrand!."
DR MARYANN BROWN, CEO, YOUTHRIVE VICTORIA

“This is a fantastic concept and much needed for busy CEOs.
Within a day, we were connected to two different Specialists. Concierge was understanding, helpful and just what I needed at the time!”
KATHERINE GOKAVI-WHALEY, CEO, FEED APPEAL

“Blown away by my session with Concierge. Great expertise and advice provided. We know where to go when we’re ready for more specialist support.”
JAMES CARTER, SOUTH PACIFIC WWII MUSEUM PROJECT

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