About

About

Empowering changemakers with everything they need to make their impact and thrive.

The Benefolk story

Founded in 2018 as The Xfactor Collective, we’re an Australian professional services intermediary focused on the social sector. Our name literally means ‘good folk’. ‘Bene’ reflects the many good things associated with our sector - such as benefit, benefactor, and benevolent – while ‘folk’ speaks to the wonderful people who make up the sector.

We connect not-for-profits, charities and impact-focussed businesses to the very best professional services and resources. We believe all social changemakers should be able to achieve their mission without burning out – which is our raison d’être.

In research we undertook in 2020, 45% of sector professionals told us they feel anxious, overwhelmed or stressed always or often - we’re here to help reverse that.

Over the last five years, we’ve developed a way of working that enables changemakers to access the support they need to make an impact, and still be there for the long haul. In fact, 95% of organisations who buy services or access resources tell us their mental health and well-being have improved by working this way.

We’ve assembled 40+ independent consultants, coaches, trainers, and professional services with a deep understanding of the sector and brought them together to support your goals.

Our Network Members are trusted experts. They get the sector and understand its nuances and what’s needed to drive a successful, impactful not-for-profit, charity, philanthropic organisation, or social enterprise.

Supported by our Services Team , they work together to create tailored, personalised approaches that are the perfect fit for your organisation and vision. This gives you the flexibility to choose what you want, with a better ROI, quicker outcomes and the right people by your side at every step.

Best of all, you’re procuring services through a registered social enterprise that’s also a B Corp - our profits are reinvested in our foundation. So working with Benefolk enables us to create resources and advocate for a stronger, more resilient social purpose sector through our sister charity, the Benefolk Foundation.

The Benefolk story

Founded in 2018, we’re Australia’s only professional services intermediary focused on the social sector. Our name literally means ‘good folk’. ‘Bene’ reflects the many good things associated with our sector - such as benefit, benefactor, and benevolent – while ‘folk’ speaks to the wonderful people who make up the sector.

We connect not-for-profits, charities and impact-focussed businesses to the very best professional services and resources. We believe all social changemakers should be able to achieve their mission without burning out – which is our raison d’être.

In research we undertook in 2020, 45% of sector professionals told us they feel anxious, overwhelmed or stressed always or often - we’re here to help reverse that.

Over the last five years, we’ve developed a way of working that enables changemakers to access the support they need to make an impact, and still be there for the long haul. In fact, 95% of organisations who buy services or access resources tell us their mental health and well-being have improved by working this way.

We’ve assembled 40+ independent consultants, coaches, trainers, and professional services with a deep understanding of the sector and brought them together to support your goals.

Our Network Members are trusted experts. They get the sector and understand its nuances and what’s needed to drive a successful, impactful not-for-profit, charity, philanthropic organisation, or social enterprise.

Supported by our Services Team , they work together to create tailored, personalised approaches that are the perfect fit for your organisation and vision. This gives you the flexibility to choose what you want, with a better ROI, quicker outcomes and the right people by your side at every step.

Best of all, you’re procuring services through a registered social enterprise that’s also a B Corp - our profits are reinvested in our foundation. So working with Benefolk enables us to create resources and advocate for a stronger, more resilient social purpose sector through our sister charity, the Benefolk Foundation.

It's great to have a quality alternative to the Big 4 advisory firms that supports the many talented specialists in Australia.

Tim Jackson, Former President, Volunteering Australia

I cannot recommend Benefolk highly enough. Julia was a breeze to work with and put me in touch with key members of the Collective who were able to address the skills gaps in my not-for-profit. Everyone I have dealt with at the Collective has been friendly, professional, highly skilled and showed a genuine interest and commitment to our work.

Stephanie De Campo, CEO, Ladder

When I saw your services menu, I nearly cried. Thank you for bringing together all the services we need for our organisation. I need three services now and another three services later in the year

Cassie Atchison, CEO, Broome Aboriginal Medical Service

Our impact

Benefolk has its gestation in the experience of its founder, Julia Keady, who consulted for nearly 10 years before taking on CEO roles in the sector. In Julia’s words, she’s built the organisation she wished she’d had when she was leading a not-for-profit - “Easy access to trusted specialists who get it and can support you to get stuff done.”

Our predecessor organisation, The Xfactor Collective was able to make significant impact in the sector:

125 providers vetted
1180 referrals tracked and managed between our members
First triaging service in the sector
550 engagements
First free sector video library
9000+ orgs accessed free resources
First sector research study
First charity for our sector’s people (with DGR)
First wellbeing hub

After five years of learning and evolving, we’ve changed the model to ensure the Benefolk Services team is part of every engagement, acting as a central coordination point and taking care of administration. Of course, there’s a lot more to this story - countless hours of identifying problems, figuring things out and hitting dead ends. Rallying people to hear the call, get involved and collaborate – in short using the power of leverage.

We’re proud of what we’ve achieved with our small but dedicated team, thanks to the support of our Network Members and Partners, and look forward to the next chapter.

Contact our team now to find the right specialist for your organisation.

Call 1300 BENEFOLK (1300 236336)

We acknowledge the traditional custodians of the land and waters and their knowledge of the places where we gather to collaborate and strengthen communities. In our work, we recognise the importance of Country, not just as a place, but how it also maintains community, family, kin, lore and language. We pay our respects to Elders past and present.

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Copyright 2012-2023: Benefolk Pty Ltd (formerly The Xfactor Collective Pty Ltd). All Rights Reserved.