JOIN THE COLLECTIVE
How will you sustain yourself, and your business, in 2023?
If you want to do it collaboratively, then you're in the right place.
We run the only business network program of its kind in the social purpose sector – designed by and for specialist businesses. You'll love being part of this community if you want to sustain, grow or innovate in a collaborative environment with like-minded and like-hearted people. Jump into these short videos to hear directly from our business members.
PASSPORT PROGRAM OVERVIEW
A brief word from the Founder
Welcome and thank you for your interest in joining our community. The Collective comes from my concern about the wellbeing of social changemakers. I've witnessed and seen a lot of burnout, as I am sure you have!
This community is based on an idea and belief that through a more structured and collaborative approach, we could do business differently. It need not be feast or famine, cash-flow stress or isolation if we worked together. Plus – if we can create our ecosystem of opportunity, we can take the time to innovate – thus giving solo and small operators time to serve and support more social purpose organisations while supporting our own sustainable income streams. We call it the Win-Win-Win-Win-Win!
To be very clear: this is not a directory and it's not a consultancy. It's a community. Communities thrive when everyone supports each other. You will get a lot from it if that sounds like you.
Julia Keady
Founder/Chief Cheerleader
PS. Consider yourself 'collected' whether you join or not. We are a movement for doing things differently, and we invite you to participate as a client, partner or friend of the Collective.
Program overview
Updated 19.07.22
WHAT OUR MEMBERS REPORT
- 80% report having built 10-15 trusted colleagues in our community in the first two years who they could confidently refer business to
- 95% report that being in the community makes them feels more connected, less isolated and more able to achieve their business goals
- 80% report that professional development received here has helped them build new skills and confidence
- 100% of our business members did not lose their business during the height of the pandemic in 2020 (we're super proud of that!)
MEMBERSHIP INCLUSIONS
- Our program is built around three key pillars – 'SUSTAIN - GROW - INNOVATE', and your 'passport' gives you to access to:
- Fortnightly and monthly activities across business development, peer support and skills development
- An opportunity to receive, share and collaborate on projects with fellow specialists
- Your own profile page on our searchable custom-built Platform (great for supporting your SEO efforts)
- Same-day support for you and your clients through our Concierge 'Express Lane' service
- An opportunity to grow your profile and thought leadership by sharing articles and video content with us
- A personal travel consultant with our Travel Partners 1000 Mile Group
- Free legal support from our legal specialist and access to free legal resources and contracts (valued at $2,250).
BENEFITS OF BELONGING
- Share, create and receive opportunities aligned with your business goals
- Feel less isolated, have a laugh from time to time, connect with other business owners
- Work collaboratively and grow your business and your impact, without having to grow the heavy business models of agencies/consultancies
- Help your clients access specialist support from a trusted community, and be part of that trusted community
- Be the changemaker you'd love to be, with a community around you cheering you on.
Values & Criteria
Updated 02.22.22
COMMUNITY VALUES
- We support each other and our clients to be BRAVE and take chances,
- We all participate to help the Collective grow. When the Collective wins, we all win,
- We make every decision through a lens of Win-Win-Win-Win-Win – a win for our Partners, Specialist business members, Collective HQ, our clients and the community/beneficiaries they serve, If it doesn't meet this 5-Win approach, we don't do it.
- We RESPECT each other and our clients’ skills, visions and aspirations,
- We CARE about social change and supporting more people to fulfil their ambitions and potential,
- We believe in and uphold GOOD OLD FASHIONED values of accountability, trust, honesty, responsibility, fairness and kindness
BUSINESS MEMBERSHIP CRITERIA
We invite 3 types of businesses to participate in the Collective:
- Solo consultants, coaches, mentors, facilitators and trainers – Solo membership
- Specialist/boutique consultancies and agencies – Agency membership
- Owner-managed platforms/software as a service – Agency membership.
All specialists must have a minimum of 7 years’ practical experience in their specialist areas to become members. This experience can come from employment and/or your own business (the average in the Collective is 15-20 years).
We only have owned-managed businesses in our Collective. All specialists must have their own ABN or ACN.
Priority will be given to applicants who have a prior relationship with an existing specialist consultant (please note this on your EOI form).
AREAS OF SPECIALISATION
We are growing across every specialisation and service. Please note, we provide these services to 22 types of organisation, including but not limited to not-for-profits, government and the corporate sector.
An important part of our growth is to ensure we have a sustainable balance across key areas of specialisation. If we are unable to advance your EOI, it might be because we already have strong representation in your specialist area.
PRE-VETTED COMMUNITY / REFERENCE CHECKING
A key standout feature of our Collective is our robust reference checking. It is well regarded by our existing specialists, clients, partners and sector leaders.
All specialists require 7 client or professional referees. The process is explained in ‘Registration Process’. Your registration fee helps to cover the time it takes to coordinate and facilitate this process.
INSURANCE
All members must have their own relevant insurances, including but not limited to professional indemnity insurance.
As The Xfactor Collective’s insurance is subject to our specialists being insured, you will be required to upload a copy of your Certificates of Currency during registration. One of our specialists is an insurance broker who can assist you with insurance.
Who We Are Looking For
This is not your standard membership program, where you register and join. Nor are we a directory for referrals, or a consultancy.
We're not for everyone, and we're not looking for everyone.
The Xfactor Collective community will resonate with you, and you'll resonate with us, if....
- You take your consulting or professional service seriously, value your autonomy and independence, but equally value community and collaboration,
- You have a 'Can Do' and 'Will Do' approach to life – you show up and people trust you,
- You have a business mindset, or you're keen to develop one,
- You want to be part of and contribute to a community of like-minded and like-hearted business owners,
- You like that we have a broader change agenda and want to be part of this movement with us.
Application & Joining Process
Updated 01.02.22
All Specialist Business Members go through the same registration process, which is a confidential process managed by HQ Support.
The whole process takes on average 6-8 weeks.
You will attend Group Information Sessions and Group Onboarding, which helps to connect you immediately with other great business owners in the sector.
STAGE ONE – YOUR EXPRESSION OF INTEREST (2-3+ weeks)
- Review the Collective goals, Business Membership Overview and Terms & Conditions
- Submit an Expression of Interest Application Form and book into an Information Session
- We will review your EOI, and advise whether there is a vacancy or waiting list in your area of specialisation
- If there is a vacancy, you will be invited to an interview to discuss your business goals, and see if it's a good fit for both parties
STAGE TWO – REGISTRATION & REFERENCE CHECKING PROCESS (3-4+ weeks)
- Once approved for Stage 2, you will be invited to participate in the Reference Checking Stage
– You will be sent an invoice for the Registration Fee of $275 (non refundable) and allocated to an intake group. If you don't complete the tasks on time, you will be moved to another intake group.
- You supply 7 Referees (required within 7 business days). You are required to notify the Referees (copy is provided)
- HQ Support will email your Referees and manage this process confidentially
- You will be notified once all 7 reference checks have been conducted and invited to join the Collective (if successfully reference checked). If you are not successfully reference checked, you will be advised confidentially.
STAGE THREE – ONBOARDING (6 weeks)
– Once approved, join and pay your annual membership fee, and follow the Onboarding Steps,
– Participate in a Group Onboarding Sessions (dates will be provided)
- Our Community Manager will help you get set up, and connected into our community and activities.
Fees & Bonuses
Updated 01.02.22
APPLICATION (inc gst)
Application Fee (non refundable) – $275 - paid upon invitation into Reference Checking
This fee helps covers some of the time for our team to complete your Reference Checking, and if successful, your Onboarding steps
PASSPORT (inc gst)
Once successfully reference checked, pay your 12 month membership (non-refundable) for your 'Access all Areas Pass':
Solo Members – $795/year, effective 1 January 2022
Agency Members – $1195/year, effective 1 January 2022
NOTE ABOUT 2022 FEES: Membership now includes the UPSKILL Professional Development program, which was previously a separate cost. UPSKILL has an RRP of $470 (inc gst) and Agency Members are welcome to bring up employees to the trainings.
PROJECT MANAGEMENT FEES
Our core income stream is through Project Management Fees, which is 10% of all activity created/received/shared.
For all opportunities you receive or create with others in the Collective, you self-declare, lodge and create invoices on our self-service PLATFORM and pay 10%. It's trust based and it works well.
The fees are applicable to any opportunity received or created – from/with our Specialist Members, through the Concierge service, via the Platform, Profile/PR activities and via our Partners.
THANKYOU BONUS
As part of our Shared Prosperity Mindset and Model, you receive a Thankyou Bonus for opportunities that you share that result in successful project.
We share 10% of all Management Fees back to the Referring source. Most Members who share projects with others will receive betwen $500 - $1500 a year in Thankyou Bonuses.
BUSINESS EXPENSE
Check with your Tax Accountant if the Passport and Management Fees are able claimable as a business expense.
FAQs
WHO RUNS THE COLLECTIVE?
The Xfactor Collective Pty Ltd is a privately owned Australian company. The sole director of the company is founder and CEO Julia Keady.
You will also see we have a relationship with The Xfactor Collective Foundation Ltd, our registered charity arm which makes us a dual entity social enterprise, to help us achieve our mission with partners.
The dual entity model is certified Social Enterprise with Social Traders.
WHAT TYPE OF BUSINESS MEMBERS DO YOU HAVE, OR WANT?
We have built this for consultants, coaches, mentors, trainers, facilitators, specialist/boutique agencies, speakers and more.
We are building a community of all the great specialist businesses that support social changemakers.
We invite businesses who share our values, understand the value and opportunity within collaborative communities, that care about people and planet, and who want this great community to thrive.
We are currently Australian-only businesses, but plan to open up to other countries at some stage.
ARE THERE BUSINESSES WHO OFFER WHAT I OFFER?
Yes most likely, and that's our plan. We are aiming for about 2-3 of every key specialisation.
For example, we have two members who can do websites, but one has a focus on small organisations, and the other is equipped to support larger organisations.
In this, they can refer work to each other, and/or team up if needed. Win-Win.
HOW CAN I CONTRIBUTE TO GROWING THE COLLECTIVE?
We currently have 28 of our business members engaged in various roles across the Collective, but everyone is able to:
- Help with introductions to prospective clients and partners,
- Help with introducing prospective specialist businesses to join the Collective,
- Share information about the Collective in their own BD activity,
- Refer projects and opportunities to the Collective,
- Help out at Member MEET UP events,
- Share your expertise and knowledge to help us at HQ
Terms, Conditions and Protocols
TERMS AND CONDITIONS
Current at 1 September 2021
TERMS
Changemakers refers to all participants in our community - Specialist Business Members, Clients and Partners
Specialist Members (or Specialists) is the term for our pre-vetted business members
Clients are the individuals, businesses and organisations who seek services and products from Specialist Members
HQ refers to The Xfactor Collective virtual headquarters
PASSPORT refers to the business network membership program for Specialist businesses
CONCIERGE refers to the central helpdesk at The Xfactor Collective that provides specialist triage service to Clients, Partners and Specialists
PLATFORM is the website, technology and services that power the online component of The Xfactor Collective
LOUNGE is the online community for Specialist Members which is moderated and curated by HQ (currently run on Slack)
Social Impact is a broad term designed to capture the continuum of social change-making activity. Social impact projects create public value, strengthen the lives of individuals, families and communities and address complex social challenges.
You refers to prospective and existing Specialist Business Members
We/us/our refers to the management and executive team of The Xfactor Collective Pty Ltd
OVERVIEW
The Xfactor Collective ('the Collective' herein) is owned and operated by The Xfactor Collective Pty Ltd ACN 79 630 374 515.
The Xfactor Collective is the facilitator of a social impact specialist network and marketplace community. The Xfactor Collective brings together a network of pre-vetted Specialist Members; helps to connect Clients and Specialist Members through a CONCIERGE specialist triage service; and provides Specialist Members with a business networking membership program; and runs its own learning and professional development programs.
The Xfactor Collective provides the PASSPORT program to you subject to the following Terms, which may be updated occasionally, at our sole discretion. Changes to the main features, pricing and protocols within the PASSPORT program will have the input of the Member Reference Group (MRG). Some changes may require us to update or add information to the Terms and Conditions. Such instances will be clearly indicated. These changes will be communicated to you within 14 days. Specialist Members will be notified by the LOUNGE and email. By continuing membership, you agree to be bound by the current version of these Terms.
The most current version of these Terms will always be on this page of the PLATFORM and will supersede all previous versions. By continuing membership, you agree to be bound by the current version of these Terms.
OUR COMMUNITY VALUES & ETHOS
- We support each other and our clients to be BRAVE and take chances
- We all PARTICIPATE to help the Collective grow. When the Collective wins, we all win
- We make every decision through a lens of 5WIN prism – a win for our Partners, Specialist business members, Collective HQ, our clients and the community/beneficiaries they serve, If it doesn't meet this 5WIN approach/filter, we don't do it.
- We RESPECT each other and our clients’ skills, visions and aspirations
- We CARE about social change and supporting more people to fulfil their ambitions and potential
- We believe in and uphold GOOD OLD-FASHIONED values of accountability, trust, honesty, responsibility, fairness and kindness
INTERNATIONAL SPECIALIST MEMBERS
We do not represent or warrant that the PASSPORT program or our PLATFORM contained herein complies with the laws of any country outside of Australia. If you reside outside Australia and access and use this PLATFORM, you do so at your own risk, and under the relevant Australian laws.
OUR OBLIGATIONS TO YOU
In brief, we agree to be fair, honest and kind.
In detail, we provide, whether regularly or from time to time, the following service(s):
- Online member LOUNGE (currently provided on the Slack App)
- Physical and virtual member events, meetings and discussion forums
- Access to trainings, support, advice, discounts and special offers
- Opportunities to write articles or speak at events
- Introduction and connections to prospective new clients, and also to other Specialist Members for collaborations and cross-referral opportunities
- Promoting your business services through our communications channels,
- Updates via emails and by posts lodged on the online member LOUNGE
- Self-managed online profile page
- Opportunity to participate in learning and development programs that we offer in the sector
- Opportunity to contribute to the growth and success of The Xfactor Collective
We agree to:
- Ensure, as far as practically possible, the accuracy of information presented about Specialist Members,
- Action all referrals within 3 business days of receiving the submission/introduction from Specialist Members.
- Provide Specialist Members with opportunities to be promoted through the Collective's media networks. Where the Collective provides Specialist Members with an opportunity to write content for the CAMPFIRE blog, the Specialist Member agrees to provide the Collective with original content that does not infringe copyright. Blogs and articles must be of a high editorial standard for inclusion. The Collective reserves the right to refuse publication and to request edits.
- Provide Specialist Members with regular updates about the strategy, progress and achievements of the Collective. This will be through Member Meet Up events, live and recorded videos, posts on the LOUNGE and emails. There may also be face-to-face meet-ups for Specialist Members, which may include a small fee to participate (a fee that helps us to cover the cost of catering and venue hire)
- Provide a business network program that aims to help Specialist Members achieve business opportunities and connect and collaborate with other Specialist Members.
MEMBERSHIP PAYMENTS
- Membership payments can be made through Stripe or EFT. These options have been selected as a simple and straightforward mechanism for Specialist Members. The Xfactor Collective or The Xfactor Collective Pty Ltd will be the company name listed on payment confirmations and receipts.
- Debits will automatically be drawn on the renewal date unless you choose to cease the arrangement through your settings in our PLATFORM
- Where a debit fails to run, due to insufficient funds, card expiry or any other reason, you will be required to pay outstanding membership fees via EFT, while the matter is being resolved and rectified.
- The pricing for PASSPORT is introductory pilot pricing. The pricing will be reviewed annually.
PASSPORT FEES & PROTOCOLS
- All Prospective Members pay a non-refundable Application Fee ($275 including GST). This is paid once accepted into the Reference Checking Stage. It is non-refundable and covers a portion of the costs involved for us to run the Reference Checking.
- All Specialist Members pay either a monthly or annual fee (annual is non refundable). This payment or recurring payment is established and required upon the successful completion of the Reference Checking Process. Membership Fees are inclusive of GST. (Please note, and as advised over May-July 2021, the monthly direct debit option will be phased out by December 2021). From January 2022, the payment method will be annual (Stripe or EFT).
- Protocols for Management Fees will be kept current on the PLATFORM, and may be updated occasionally. Changes to the protocols will be communicated to all Specialist Members within 14 days. Some changes may require us to update or add information to the Terms and Conditions. Such instances will be clearly indicated. By continuing membership, you agree to be bound by the current version of these Terms. GST is payable on all Management Fees.
- Specialist Members who do not follow the Protocols for Management Fees will forfeit their membership with The Xfactor Collective. Two written warnings will be issued before the Specialist Member forfeits their membership.
- All Specialist Members agree to 1) Add all opportunities to their Projects Portal, 2) Keep us updated on Project Status on a regular basis, 3) Convey to us why the project opportunity was lost or cancelled, 4) Set up and pay invoices on a timely basis. Specialist Members who do not pay invoices will forfeit membership.
- We will provide Specialist Members a cash ‘Thankyou Bonus’ for all opportunities referred into the Collective that is successful (converts to paid project), meaning that the referral results in a paid project for a Specialist Member. The Thankyou Bonus is paid to Specialist Members after the Collective has collected the Management Fees for the project.
YOUR OBLIGATIONS TO US
In brief, we want Specialist Members to be fair, honest and kind.
In detail, Specialist Members agree to the following terms:
- You will participate in a way that reflects the Community Values and Ethos of the Collective, especially with the way that you interact with CONCIERGE, HQ, other Specialist Members, Clients, Partners and Suppliers of The Xfactor Collective.
- You will abide by the Member LOUNGE Guidelines outlined on the online member LOUNGE.
- You will only promote your Services in categories where you have practical experience, as per the criteria for membership.
- You will not share or disseminate any documents, nor share commercial information in relation the Collective without written confirmation from the CEO of the Collective.
- You will provide sufficient information and a photograph for your Profile Page, and update details on a periodic basis or as requested. You agree for any supplied photographs to be used in marketing collateral.
- You agree to help promote the Collective through your networks.
- You agree to have your email and phone number shared on the Specialist Business Member internal contact list.
- You agree to be promoted within the media networks of the Collective and partners/alliances of the Collective.
- You will provide feedback to the Collective related to client projects that you receive through your involvement with the Collective, when requested by the Concierge Managers and/or CEO.
- Where you are connected to a new project/client through the CONCIERGE or PLATFORM, you agree to the Expectations and Requirements Protocols that are kept current on the Platform, which may be updated occasionally, at our sole discretion, with or without notice to you.
- You agree to provide accurate, correct and complete information during the registration process and to update such information to keep it accurate, current and complete.
- You warrant that any testimonials shown on your listing are genuine and where possible clearly show the source of the testimonial.
- You warrant that the material you upload to the PLATFORM does not infringe any third party’s rights, be it copyright or other rights.
- You agree that you will not assign or transfer your membership or membership rights to anyone.
- You give the Collective permission to post on its social media channels about your services, and post or re-post photos or posts shared by you in social media.
- You confirm that you hold and continue to hold all required qualifications, licenses and insurances to provide the services that you represent to provide. You must carry Professional Indemnity Insurance at minimum and be able to upload a copy of a Certificate of Currency as part of your membership with us. You understand that are not protected by any insurances carried by The Xfactor Collective Pty Ltd.
GENERAL
Agreements: The Collective is not party to any agreement entered into between a Client and a Specialist. Any agreement between a Client and a Specialist is solely between the Client and the Specialist.
Amendment: These Terms will be amended as the programs and PLATFORM functionality grows. All Specialist Members will also be invited to provide feedback, ideas and input to help inform improvements, functionality and enhancements.
Cancellation:
- Where a Specialist Member is in violation of the terms, values or protocols of the Collective, two written warnings will be provided to a Specialist Member. If the Specialist Member breaches the terms, values or protocols again, they automatically forfeit their membership. The Collective also reserves the right, at any time and without prior notice, to remove a Specialist Member profile, if in its discretion it considers the Specialist Member to have damaged the reputation of the Collective.
- If a Specialist Member wishes to cancel their membership, they will need to do so by emailing the CEO Julia Keady and providing 3 months paid notice (if paying monthly). The Collective agrees to remove the Specialist Member from the PLATFORM within 10 business days, if instructed to do so.
Compliance: The Collective requires all Specialist Members to be compliant with all local and national laws and requirements, including all requirements for appropriate insurances including but not limited to public liability and professional indemnity insurance.
Copyright and Intellectual Property: The PLATFORM contains materials that are owned by or licensed to the Collective. All materials used in connection with PASSPORT or PLATFORM (or any other programming such as #askXFACTOR LIVE and THE X-CHANGE) are unregistered or registered trademarks of the Collective. All videos recorded during #askXFACTOR LIVE, or recorded for THE X-CHANGE or other programming run by The Xfactor Collective remains the copyright and intellectual property of The Xfactor Collective, and while it can be shared by Specialist Members, the ownership remains with The Xfactor Collective.
Dispute Resolution: Parties endeavour to settle any dispute by meditation. Such mediation is to be conducted by a mediator who is independent of the parties and appointed by agreement of both parties. If mediation is unsuccessful, one or both parties may agree to terminate the membership.
Fees: PASSPORT and Management Fees are outlined above. The processes to follow will be managed through the CONCIERGE. All fee structures and pricing will be reviewed annually and may change at the discretion of management.
Force Majeure: The Collective will not be liable for any delay or failure to perform its obligations under the Terms if such delay is due to any circumstance beyond its reasonable control. This includes natural and unavoidable catastrophes, or circumstances beyond their control arise, making performance inadvisable, commercially impracticable, illegal, or impossible.
Indemnity: Each Specialist agrees to defend and indemnify and hold The Xfactor Collective (and its parent, related bodies, officers, directors, contractors and employees) harmless from and against any claims, actions, suits, demands, damages, liabilities, costs or expenses arising from or connected to the Specialist's use or access of any programs or PLATFORMS run by The Xfactor Collective.
Limitation of Liability: Access to the PLATFORM is not warranted to be uninterrupted or fault free. Our services may be interrupted at any time or cease operation altogether. We take no responsibility for any failures, delays, or interruptions in the delivery of any content contained on our PLATFORM.
Non-Compete: For the duration of membership, and for 24 months after leaving the Collective, Specialist Members agree not to directly or indirectly engage in activity that competes with the Collective. This does not preclude Specialist Members from being part of other 'specialist groups or collectives', but it precludes Specialist Members from creating specialist clusters; inviting other members to join/create a larger consultancy; profiling other Specialists on their websites in a way to detract from the Collective; creating a Platform, programming or community of specialists, triaging services that directly or indirectly competes with The Xfactor Collective. This covenant will apply in the geographical areas where The Xfactor Collective operates.
Assignment: The Collective may assign its rights under these Terms and Conditions.
CONTACT/QUESTIONS
If you have a question or concern about these Terms, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail to PO Box 1211, ELWOOD VIC 3184.
MANAGEMENT FEE PROTOCOLS
Current at 1 December 2021
All opportunities created, received and shared through The Xfactor Collective attract a 10% (plus gst) Management Fee payable to The Xfactor Collective within 30 days of receipt from the Client.
This is based on the 5WIN Prism by which we make every decision and policy. When we win, we all win.
You may pay this Management Fee within 30 days of the project starting or you may break this Management Fee down to match the payment milestones you are billing the Client and pay each milestone Management Fee within 30 days of the milestone falling due.
To be clear, it is through Management Fees that we grow as a community, and everyone trusts each other to do the right thing. We also share 10% of all Management Fees back to their referring source, and we invest 50% of our profits to achieve our social mission.
Opportunity Streams
There are various different ways you may receive opportunities that are all subject to Management Fees. If you are unsure, please check with us.
- A SPECIALIST Member refers an opportunity to another SPECIALIST Member (using our cross-referral protocol),
- A SPECIALIST Member invites another SPECIALIST Member to co-pitch or collaborate on a project,
- A SPECIALIST Member purchases services from another SPECIALIST Member,
- A SPECIALIST Member receives an enquiry or sale from the PLATFORM,
- A SPECIALIST Member receives a project opportunity from CONCIERGE,
- A SPECIALIST Member receives a referral from a PARTNER or media opportunity created through our PARTNERS,
- A SPECIALIST Member receives a referral from an ASSOCIATE (Associate Program launches in 2020)
Project cancellations
If the project is cancelled or postponed, you will need to manage the cancellation fees at your end.
We do not refund Management Fees once the invoice (or first invoice) has been paid.
If you need support with cancellation and postponement terms and conditions, please let us know.
Ongoing Work
It is through Management Fees that we can run The Xfactor Collective. If you receive more work with a client or project (scope extension), please register a new project or edit the current project and add on the new milestone project management fees. As of 1 December 2021, the length of time that this is relevant is 3 years from the start of the first contract. Previously this was not defined length of time. The onus for this will be on Specialist Members to do the right thing.
Protocol non compliance
We need everyone to do their best to grow the collective sustainability of this community. Members who do not follow these protocols will forfeit membership (after two written warnings).
Prior relationships
We respect that some Business Members had prior referral-based and collaboration relationships prior to joining the Collective, and the Management Fees do not apply to the pre-existing relationships.
Thankyou Bonus
A Thankyou Bonus is paid to all Members who refer projects in the Collective. The Introduction/Referral protocols must be followed for all introductions and cross referrals. The Thankyou Bonus is 10% of the Management Fees that we collect are shared with our Referring Members. So if you refer a project that leads to $10,000 Project, we receive a $1000 Management Fee, and you receive a $100 Thankyou Bonus. We track this in the back end and all Thankyou Bonuses are paid after we have received the Management Fees.
Lodging Projects, Management Fees and Invoices
Log into Account page and go to 'Project Management Fee Management' section and follow instructions.
Invoices - Please ensure you set up all Invoices once the project is 'Won'.
Clarification and questions
We have a FAQ in the Protocols channel on the Member Lounge. If you are ever unsure, please send a direct message to Julia on the Member Lounge, and/or email us at HQ at This email address is being protected from spambots. You need JavaScript enabled to view it.at any time.
HEAR HOW OUR MEMBERS SUSTAIN, GROW AND INNOVATE

Kristi Mansfield,
Data/Insights Specialist and Foundation Member
"Being part of the Collective is helping us expand our network and understanding of how to better serve our users. This is important because we are a transformative tech for the sector, and we let people easily find, use and share data and insights for better decision making. The Collective is part of our business development strategy, and HQ has helped us secure great thought leadership opportunities, putting us in front of thousands of organisations.”

Sue Vittori
Outcomes Reporting Specialist and Foundation Member

Linda Garnett and Sharon Dann
Corporate Partnership Specialists and Foundation Members

Jo Smyth
Culture and Change Specialist
"I’m so proud to be part of The Xfactor Collective. It has really opened a door to the most amazing group of specialist consultants. Recently, one of my long-term clients engaged two new executives. Upon meeting them for the first time, I proudly spoke about the breadth of capabilities in my team - that is, my Collective team. They both knew of the Collective and were immediately impressed that I was part of such a great organisation. Just knowing that I can confidently find the right capabilities within the Collective to help deliver for my clients has added new level of confidence and credibility to my business."

Jane Smith AM
Organisation/Governance Specialist
"I had been an independent consultant for over 10 years prior to joining, and was attracted to the business model (first for Australia) and being part of a group of specialists with similar values and a ready-made business development and marketing function. Being part of the Collective has been fantastic for me. I’m working on projects aligned with my skills and passions. I’ve been invited into other projects by other business members, and participated in training to package my knowledge. The community is supportive and ready to help and collaborate."

Darren Taylor
Brand/Marketing Specialist and Foundation Member
"All the opportunities we receive through the Collective community are intellectually fascinating and expansive projects with very worthwhile organisations. I am so passionate about the Collective and the value it creates for Australia’s social impact organisations that I see that it is my business too. I find myself doing a lot of business development on the Collective’s behalf and have introduced around 5 organisations to date. I can’t wait to introduce more! Australian organisations need The Xfactor Collective, and in fact many have told me this!"





