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Supporting emerging and growing social enterprises, and enterprising organisations

Trading to achieve a social impact can be hard work. Designing and proving the business model, then scaling and sustaining it, is both an art and science.

It's why we have built a stable of experienced consultants, and work closely with the sector's most trusted intermediaries and peak bodies, to ensure you get the most appropriate support and services.

The Xfactor Collective is also a certified Social Enterprise. So we understand you, as it's core to our DNA.

Read on to find out more about our extensive services, and book a time so we can listen in to your needs.

Photo - Enterprise Learning Projects

"When we first found The Xfactor Collective, we wondered how we'd survived for so long without them."

"It is such a joy and relief to have someone take away the hassle of finding quality consultants that both understand us, and deliver quality outcomes. This is the community of generous (and hard-working!) professionals that we needed."

Alexie Seller and Liandra Gaykamangu, Co-CEO, Enterprise Learning Projects

Photo - Cherised Pets Veterinary Care Team

"As a vet, I saw the need for a social-hearted veterinary care service that focussed on the Human-Animal Bond, so I founded Cherished Pets in regional Victoria.

"As a small and growing organisation (and dual entity social enterprise), we have needed a range of external supports, and the Collective community is our go-to when we need that help. I am always blown away by the expertise, passion and support I receive. My latest need has been intellectual property legal advice, and I couldn't be happier with who we have been connected to."

Dr Alicia Kennedy, Founder/CEO Cherished Pets Veterinary Care Service, Director Cherished Pets Foundation


Starting a Social Enterprise

If you are in the first stage of ideation, or first few years of starting up, we have a range of services to support you.

The best part is – if you need more than one specialist, we work collaboratively as suppliers which saves you time, money and gets you to your goals quicker.


  • Work with experienced Social Enterprise coach to explore your ideas
  • Workshops and facilitation to support ideation in small groups 
  • Market research support 
  • Take your ideas into a Business Plan and financial modelling


  • Choose the best impact model for your mission
  • Support to register with appropriate authorities (and ACNC if appropriate for you)
  • Set up your insurances and ensure you are adequately protected
  • Get a brand and visual identity that says WOW, and implement that across a strong digital and web presence
  • Grab a pack of 10 social media post branded posts to get your brand working
  • Get set up on XERO and book-keeping assistance from get start 
  • Build a basic but strong Business Development Strategy
  • Win your first commercial tender with tender coaching and support
  • Build your Theory of Change and Outcomes/Impact framework 


Growing a Social Enterprise

If you have an established social enterprise, and are looking to grow your impact, we have a range of specialist services to support you.

The best part is – if you need more than one specialist, we work collaboratively as specialist suppliers which saves you time, money and gets you to your goals quicker.


  • Growth strategy support including financial modelling
  • Professional Business Plan to support capital raising activities 
  • Commercial Tenders - coaching and writing support to win key commercial contracts
  • Business Development and Growth coach to support you through the growth journey 
  • Collaborations and Partnerships - support to identify growth through partnerships and collaborations
  • Outsourced support for key functions - Virtual CFO, Virtual CMO, Virtual CTO
  • Leadership support for you to sustain a growth trajectory and maintain wellness
  • Recruitment support to find great talent
  • Brand reinvention for mature enterprises 
  • Fundraising - major donors, grant and/or philanthropic support to growth your enterprise 

Developing an enterprise within an existing NFP/NGO

You are an NFP/NGO that has largely relied on grants in the past, but you want to explore/are exploring trading activity to support your mission.

This is where you don't want to rely on theory - you want to lean into specailist services from experienced operators who have advised and been in the trenches themselves.


  • Governance for trading activity 
  • Workshop design and facilitation with Boards 
  • Co-design/strategic planning with communities and beneficiaries 
  • Market research and data to support strategic initiatives
  • Guidance and support for entrepreneurial non-profit organisations
  • Business Development Strategy
  • Commercial Tender writing and coaching support
  • Recruitment - finding the right expertise for your enterprise/s

Support for Incubators and Accelerator Programs

You run an Incubator or Accelerator program, or Local Goverment Program, and want to link your Social Enterprises with pre-vetted, experienced support and advice.

Jump into above links to see the ways we can assist, and also review our Alliance Partners information (below) to see how we work in integrated way with you.


  • General or specific support for your Social Enterprise clients post Incubation/Acceleration - ie Coaching, Mentoring, Leadership Support 
  • Starting Up support that includes insurance, legal, financial set-up 
  • Coaching to support partnerships, capital raising and collborations
  • Support for your Incubator or Accelerator program, such as PR/Profiling exposure, Business Strategy and Business Development support, Grant Writing support etc.
  • For Local Government/Councils - strategy and evaluation support for your community programs

Packaged Options & Bundles

Many of our Specialists have already mapped out some great Packages based on their extensive experience.

Dive in and take a read, or book a Discovery Call with our Concierge service.


– Starter Business Plan ($990) - Read More

– Social Enterprise Business Plan ($4950) - Read More


– Leadership Assessment and Coaching ($3432) - Read more

– Small group online coaching - Read More

– 6 Month leadership coaching package ($5885) - Read more


– Advisory Session and Recommendations with Outcomes Measurement Specialist  ($400) - Read More 

– Online learning program developed by Outcome Measurement Specialist ($700) - Read more


– Design Bundle to get your enterprise started ($3740) - Read more

– Business Kickstarter - Website and design bundle ($9625) - Read more

– Website Design and Build ($6435) - Read more

– Digital Think Tank to explore your needs ($330) - Read more

– Social Media Posts /  Social Media Branding (cover photo and profile images ($508) - Read more



From a community of pre-vetted specialist businesses

The Collective has built a stable of 60 high experienced and pre- vetted independent specialist businesses from across Australia who work collaboratively to support organisations across 300 areas of specialisation. 

Our specialists deliver services in a range of ways, including consulting, outsourced teams, coaching/mentoring, small group trainings etc. We work with all types of organisations, at all stages and sizes.

We cover the following major specialisation areas, and at last count have over 300+ areas of sub-specialisations:

  • Governance, Organisational Strategy, Board Evaluation, Transformation
  • Risk Management, Intellectual Property, Insurance, Compliance
  • People and Culture, Human Resources, Recruitment, Leadership, Cultural Change, Diversity & Inclusion, Vicarious/Frontline Trauma
  • Mergers, Acquisitions, Demergers, Restructures, Change Management (Dive deeper here)
  • Corporate Social Responsibility, Corporate/Community Partnerships, Philanthropy, Grantmaking, Volunteering
  • Fundraising, Grants, Submissions, Bequests, Capital Campaigns, Outsourced Fundraising Teams, Appeals, Fundraising Events
  • Marketing, Business Development, Brand, Public Relations, Events, Annual Reports, Photography, Videography, Printing
  • Communications, Community Engagement, Market Research, Focus Groups, Data & Analytics
  • Accounting, Finance, Charity/DGR Set Up, Book-Keeping, Virtual CFO
  • Business Systems, IT, Apps, Process Improvement, Websites, CRM 
  • Outcomes Measurement and Evaluation, Theory of Change, Impact Measurement, Outcomes Reporting/Reports

Each Specialist brings an average of 15-20 years’ experience in their area of discipline, are reference checked 7 times to be part of a hand-picked Collective of like hearted and like minded people. This means you can hit the ground running, knowing we have done the hard work for you. (Read more here)


When you purchase services from the Collective, you are helping to support this mission. You enable us to put changemaker wellbeing on the sector reform agenda, and help us create resources and support for smaller organisations who often miss out on trusted support and advice.  Like we say above, we're a Certified Social Enterprise with Social Traders.

Partner with us

Are you a peak body, membership organisation, grantmaker, incubator or accelerator wanting to give more support to social enterprises you care about?

If so, have a read here about Alliance Partners Program. Also - read what our partners at Social Traders have to say about working with us.


"The Xfactor Collective has become an important partner for Social Traders.

"Its team of our vetted experts across 300 fields has been able to deliver on the breadth and depth of experience necessary to support our certified social enterprise community.

"The Xfactor Collective specialists have demonstrated they truly understand the dual roles of social enterprises as impact and commercial organisations, and have been able to practically scale support to ensure social enterprises receive value from the time and money invested.

"Julia Keady (CEO) and the rest of the team are an absolute pleasure to work with – they are responsive, understanding and flexible to the needs of Social Traders and our social enterprises.  I look forward to further evolving our partnership as we work together to provide the best outcomes for social enterprises."

Lisa Boothy, Executive Director
Social Traders


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