RESET 2020 logo, free resources and advice to help the social sector
Free resources and advice to help the social sector

RESET 2020 PROGRAM

Register for the program, get alerts on what's coming up

Each Live Show runs 60-90 minutes: Top Questions, Your Questions + Live Inspiring Case Study. Hosted and facilitated by Founder/CEO of The Xfactor Collective, Julia Keady.

COMMUNICATIONS – GETTING CUT THROUGH DURING AND AFTER COVID-19

Recordings available soon

In this session, we discussed the following questions:

  • How do we stand out in the ultra-cluttered market?
  • Our usual media, marketing and communication tactics are not working – what do we do?
  • Our budgets are being cut, where do we focus the investment now?
  • What are others doing to communicate well during COVID-19?
  • What are others doing now to set themselves up to embrace the upturn?

PLUS - Your questions answered.

Brand Marketing Specialist Darren Taylor
Darren Taylor
Media and Public Relations Specialist Jodie Artis
Jodie Artis

READ MORE

In this Live Show, we heard from Brand Marketing Specialist Darren Taylor, an award-winning brand strategist and advisor, alongside Media and Public Relations Specialist Jodie Artis who has run her own PR agency for 20 years across hundreds of projects. 

CASE STUDY
We also heard from our inspiring case study ...
Jason Kimberley, MD, Cool Australia

Cool Australia’s strong brand prior to COVID-19 placed them in a unique position to respond to the increased demand for online education resources. Web registrations for the education provider skyrocketed 600% with the Cool Australia team supporting teachers, parents and students in the transition to e-learning. The organisation has been well ahead of the curve for many years, working online since 2008, with consistency and cut-through in their brand and communications. Jason shared why all of that helped position the organisation and the strategies that have been in place to inspire others.

NAVIGATING YOUR WAY THROUGH DONOR & FUNDER RELATIONS

Thursday 28 May 2020, 11:00 am

In this session, we'll discuss the following questions:

  • Our Board is cutting our budget, where do we focus our investment?
  • Is our fundraising plan still valid, or do we need a re-write?
  • We were planning to launch our capital campaign, do we push forward?
  • End of financial year is coming, do we still ask and how do we ask?
  • Our cause has nothing to do with COVID19, is it OK to fundraise?

PLUS - Your questions answered. Come join in the Interactive Live Q&A.

Fundraising Specialist Teisha Archer
Teisha Archer
Fundraising Specialist Kimberley Downes
Kimberly Downes

READ MORE

In this Live Show, you'll hear from Fundraising Specialists Teisha Archer and Kimberly Downes, who bring a combined 50 years' experience in major gifts, capital campaigns and fundraising. As former Development Directors, they know exactly what it feels like for many fundraisers, CEOs and Boards right now, and able to share practical solutions and be a great strategic sounding board.

CASE STUDY
You’ll also hear from our inspiring case study ...
Belinda Collins, Director of Development, Swinburne 

Belinda Collins will share why Swinburne decided not to shy away from their fundraising activities when COVID-19 hit, and why they have invested in these activities at a time when many organisations are cutting fundraising budgets. Belinda will talk about how she has rallied her team, the wider staff, executive and council to get behind a $2 million campaign focussed on supporting students, who otherwise might struggle to participate in higher education because of the pandemic. She will also share insights into donor and funder feedback on their efforts and reinforce that the greatest priority is connecting with and supporting donors through this period.

IDENTIFYING & SUPPORTING STAFF AND VOLUNTEERS WHO ARE STRUGGLING

Tuesday 2 June 2020, 11:00 am

In this session, we'll discuss the following questions:

  • What’s resilience and how do we foster it?
  • What’s the difference between burnout, compassion fatigue, stress and vicarious trauma?
  • What are the signs in our employees and volunteers that things aren’t right?
  • How do we help people get through this?
  • How do we look after our team’s wellbeing while working remotely?

PLUS - Your questions answered. Come join in the Interactive Live Q&A.

Psychologist Adam Blanch
Adam Blanch
People/Culture Specialist Leanne Hart
Leanne Hart

READ MORE

In this Live Show, you’re going to hear from Psychologist Adam Blanch who trains organisations around Australia in preventing and responding to trauma, along with People/Culture Specialist Leanne Hart who draws on 16 years Human Resources experience to help organisations large and small to build impactful strategies to build organisational resilience.

CASE STUDY
You’ll also hear from our inspiring case study ...
Bernadette Black, CEO/Founder, Brave Foundation
Bernadette will sharing how the ‘Brave Village’ across Australia is dealing with the demand on their mentors – an increase of some 230% since COVID-19 hit, and the strategies and supports the organisation has in place to support the wellbeing of its teams far and wide.

RECRUITMENT, TALENT AND STAFFING CHALLENGES & OPPORTUNITIES

Thursday 11 June 2020, 11:00 am

In this session, we'll discuss the following questions:

  • Should we be recruiting in uncertain times?
  • How do I ensure a successful recruitment and onboarding process?
  • What has been the impact on recruitment and the talent market due to COVID-19?
  • We have reduced staff capacity. How do we add resources to get through peeks and troughs?
  • How do we secure candidates who may be reluctant to change roles during a pandemic?

PLUS - Your questions answered. Come join in the Interactive Live Q&A.

Retention Specialist Michelle Varcoe
Michelle Varcoe
Retention Specialist Rachael McLennan
Rachael McLennan

READ MORE

In this Live Show, you’re going to hear from Recruitment and Retention Specialists Michelle Varcoe and Rachael McLennan – both leaders in Australia – having advised hundreds of social purpose organisations on sustaining and growing their organisations with the right people onboard.

CASE STUDY
You’ll also hear from our inspiring case study ...
Patrick Walker, CEO, Australian Sports Foundation

Pre COVID-19, the Australian Sports Foundation recruited new team members to respond to surging interest and commitment to sports philanthropy. Bushfires hit communities severely impacting sport, then COVID-19 tragically demolished every level of sport from community to elite including cancelling the Australian Grand Prix and AFL. Patrick will provide insights on leading through significant change. He will also share what it’s like to be an organisation that attracts huge numbers of job applications, which increasingly other organisations may need to navigate.

PREVIOUS SHOWS

EVENTS IN THIS NEW WORLD

INFORMATION

In this first Live Show, we heard from Events Specialist Liliana Sanelli, who has delivered more than 900 events and raised more than $25M in her 20+ years in the industry, and Communications Specialist Julie Weldon, who has used events as part of broader communication strategies for more than 25 years.

CASE STUDY
We also heard from our inspiring case study ...
Charlie Spendlove, Head of Marketing & Communications for Guide Dogs ACT, NSW and VIC
International Guide Dog Day is a significant event in the Guide Dogs promotional calendar, and usually involves a physical event. Charlie and the team thought out of the box and created an online event that attracted more than 2,000 people, and has had significant benefits for them already in terms of awareness and leads for fundraising. Charlie highlighted what made it successful and the lessons they learnt along the way.

CORPORATE & COMMUNITY PARTNERSHIPS IN UNCERTAIN TIMES

INFORMATION

In this Live Show, we heard from Corporate Partnerships Specialist Linda Garnett who has advised on hundreds of shared value partnerships between private sector and non-profits, alongside Stakeholder Engagement and Disaster Specialist Renae Hanvin who brings extensive experience running corporate partnerships and also advising across natural disaster recovery and resilience.

CASE STUDY
We also heard from our inspiring case study ...
Linda Smith, Partnerships Lead, Beyond Blue
Linda shared the ways in which Beyond Blue have navigated the changes with their existing partnerships, but also created new opportunities together since COVID-19 hit.