THE VALUE TO YOU

Everyone is constantly asking how they can add value to their key stakeholders. One such way is to partner with us, making life easier for your members or clients.

We can add value to the relationship you have with your trusted members and clients. We take very good care of them to help connect them to the right type of support/services for their needs. You can expect good old-fashioned care, trust and support – something that we're bringing back into fashion! 

VALUES-BASED PARTNERSHIP

We may be located in different offices and organisations, but many of us in the social sector share similar aims. So it makes sense to work together, especially if that means we create better results together. We work slowly to set up partnerships, to ensure we are both values-aligned.

You can expect to see our actions guided by the following principles and values:

• Decisions made through a 5-Win prism – our practices must be a win for the client, the specialist, the partner, the beneficiaries that the client serves, and the wider sector/community
• Good old-fashioned values – we practise accountability, transparency, honesty, trust, excellence, respect, fairness and kindness

Bespoke and best-possible solutions – we take the time and care to find the best possible fit for both the specialist and the client, based on the client’s requirements and budget.

PARTNERSHIP SUPPORT 

To support the partnership, you will receive:

• A dedicated Community Manager as your point of contact for new and existing projects
• Information about the Collective, and blogs, articles and videos for your member bulletins
• Social media posts to share through your channels (and vice versa)
• Special promotions on any programs
• An opportunity for you to share any special offers from your organisation with our specialists and clients
• An invitation for your members to participate in free programming and/or research projects.

WRAP-AROUND CARE  

Be reassured by the wraparound care inherent in all our projects. This wraparound care sets us apart in the sector and ensures your peace of mind when referring your members or clients to the Collective. You can expect the following from us:

• We provide support to specialists who are preparing/submitting request for proposals, EOIs and tender submissions
• We track the progress of projects in the Collective on a regular basis
• We check in confidentially and separately with clients and specialists
• We provide support to clients and specialists when they require additional specialists for the project
• We encourage both clients and specialists to identify as early as possible any challenges within the project and/or working relationship, and we provide support for both parties to find the best possible way forward (if required).

PROGRESS & REPORTING 

You can expect to catch up with us regularly, and receive a regular summary on the status of clients and projects referred by your organisation.

We ask that you do not engage with our specialists direct about the status of projects, and allow us to manage the internal communications and reporting.

OUR COLLECTIVE IMPACT 

By now you have probably realised that The Xfactor Collective is not your average professional services network. Rather, we exist to:

• Improve the wellbeing of all social changemakers (specialists, clients and partners)
• Address the structural issues that lead to burnout in the sector
• Overcome structural inequities in accessing support and advice.

When you engage with us or purchase services from the Collective, you are helping to support this mission. You enable us to put changemaker wellbeing on the sector reform agenda, and help us create resources and support for smaller organisations who often miss out on trusted support and advice. Read more about our Foundation here.

When you refer your members to us, here's the process we follow to ensure their needs are met the whole way through.

You will receive regular reporting on progress and outcomes.

OUR SPECIALIST COMMUNITY 

The Xfactor Collective community consists of pre-vetted specialist consultants and professional services businesses who operate in the social purpose sector.

We all work collaboratively with each other, and to support our client organisations' needs.

All specialists in the Collective are independent owner-operators, who carry their own business insurances. They pay a fee to belong to the Collective, and they agree to a strict set of terms and conditions to be part of the community. On average, it takes three months to join the Collective, based on our tried and tested process and criteria, outlined below.

CRITERIA & PROCESS

The following is a brief overview of the criteria and joining process:

• All specialists are owner-managed businesses (solo consultants, or small agencies/businesses)
• All specialists must have a minimum seven years’ experience in their area of specialisation (the average is 15-20 years) 
• Specialists attend an Information Session before their EOI Application is assessed. After this, they have a 1:1 interview with the CEO/Founder to explore the fit.
• We undertake seven reference checks for the specialist to join the community 
• Upon successful reference checking, specialists undertake a three-month onboarding process into the community.

TYPES OF SPECIALISATION

We currently have 70+ specialist consultants and professional services in the Collective. Our specialists deliver services in a range of ways, including consulting, outsourced teams, coaching/mentoring, small group trainings etc. They work with all types of organisations, at all stages and sizes.

We cover the following major specialisation areas, and at last count have over 300+ areas of sub-specialisations:

• Governance, Organisational Strategy, Board Evaluation, Transformation
• Risk Management, Intellectual Property, Insurance, Compliance
• People and Culture, Human Resources, Recruitment, Leadership, Cultural Change, Diversity & Inclusion, Vicarious/Frontline Trauma
• Mergers, Acquisitions, Demergers, Restructures, Change Management
• Corporate Social Responsibility, Corporate/Community Partnerships, Philanthropy, Grantmaking, Volunteering
• Fundraising, Grants, Submissions, Bequests, Capital Campaigns, Outsourced Fundraising Teams, Appeals, Fundraising Events
• Marketing, Business Development, Brand, Public Relations, Events, Annual Reports, Photography, Videography, Printing
• Communications, Community Engagement, Market Research, Focus Groups, Data & Analytics
• Accounting, Finance, Charity/DGR Set-Up, Bookkeeping, Virtual CFO
• Business Systems, IT, Apps, Process Improvement, Websites, CRM 
• Outcomes Measurement and Evaluation, Theory of Change, Impact Measurement, Outcomes Reporting/Reports.

You can also tap into packaged services such as our Outsourced Research (Data & Insights) package, designed for peak bodies, grantmakers and membership organisations.

HEAR FROM ORGANISATIONS WHO WORK WITH US

BRAVE FOUNDATION: The Collective as a whole is a truly remarkable and visionary community of specialists that really do care about social enterprise in Australia and helping those that need it most."

AUSTRALIAN SPORTS FOUNDATION: “We never thought we would, but we have engaged 8 different specialists from the Collective over the last 2 years to support our organisational growth and change. It has saved us time, money and heartache working with a community with our best interests at heart."

ENTERPRISE LEARNING PROJECTS: "When we first found The Xfactor Collective, we wondered how we'd survivd for so long without them. It is such a joy and relief to have someone take away the hassle of finding quality consultants that both understand us, and deliver quality outcomes. This is a community of generous (and hard-working!) professionals that we needed."

EAST GIPPSLAND MARKETING INC: "The Collective and Concierge support has been a wonderful and useful support. We have 4 different specialists working with us on key initiatives and they're great."

AUSSIE FARMERS FOUNDATION: "A great experience for us! We have been able to access skilled professionals with charity, philanthropy and grantmaking experience that would have been hard to find without the Collective."

To explore a pilot partnership with the Collective, please reach out directly in the first instance to the CEO/Founder, Julia Keady - This email address is being protected from spambots. You need JavaScript enabled to view it.